Effective Date: January 1, 2025
Store Name: One Local City
Store Address: 109th Avenue, Arizona, United States
Email: support@onelocalcity.com
Welcome to One Local City, your one-stop shop for all types of imported, high-quality, long-lasting, and handmade Arabic perfumes, bakhoor, and dakhoon. Please read the following Terms and Conditions (“Terms”) carefully before using our services. By accessing our website, placing an order, or visiting our store, you agree to be bound by these Terms.
1. Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal guardian. By using our services, you confirm that all information you provide is true and accurate.
2. Products and Services
One Local City offers a curated selection of:
- Arabic perfumes
- Bakhoor
- Dakhoon
- Related home fragrance products
We make every effort to provide accurate product descriptions and images. However, we do not guarantee that product descriptions, packaging, or content are entirely accurate, complete, or error-free.
3. Pricing and Payments
- All prices are listed in U.S. Dollars (USD).
- Prices may change without prior notice.
- Accepted payment methods include credit/debit cards, PayPal, and cash (for local pickups).
- Orders must be paid in full before shipment or delivery.
4. Shipping Policy
- We ship across the United States.
- Local delivery and pickup from 109th Avenue, Arizona are available.
- Orders are typically processed within 1–3 business days.
- Delivery estimates:
- Standard Shipping: 3–7 business days
- Local Delivery (Arizona only): Same or next business day
- Local Pickup: By appointment
- Shipping fees are calculated at checkout. Free shipping may be available on promotional orders.
- Once shipped, you’ll receive a tracking number via email.
Lost or Delayed Packages: We are not liable for carrier-related delays or lost packages. Contact the carrier first, then reach out to us at support@onelocalcity.com for assistance.
Damaged or Incorrect Orders: Contact us within 3 days of receiving your order with your order number and photos. We will assess and may issue a replacement or refund.
5. Returns and Refunds
Due to the personal nature of fragrance products, all sales are final, unless:
- The product arrives damaged, or
- You received an incorrect item.
To request a return under these conditions, contact us within 3 days of delivery.
6. Use of Products
Our products are intended for personal use only. Always use bakhoor, dakhoon, and incense with proper burners and ventilation. Keep away from children, pets, and flammable materials. We are not responsible for injuries or damages caused by misuse.
7. Intellectual Property
All content on our website—including product names, images, designs, text, and logos—is the property of One Local City and protected under U.S. copyright and trademark laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, One Local City will not be liable for:
- Indirect, incidental, or consequential damages
- Allergic reactions to our products
- Damage from misuse of heat-based products (e.g., bakhoor burners)
Your use of our products and website is at your own risk.
9. Privacy Policy
Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions are governed by and construed under the laws of the State of Arizona, United States. Any disputes will be resolved in the courts of Arizona.
11. Modifications to Terms
We reserve the right to update or change these Terms at any time. Updated terms will be posted on our website with the revised effective date. Continued use of our services implies acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
One Local City
📍 109th Avenue, Arizona, United States
📧 Email: support@onelocalcity.com